FAQ’s
General
Yes, but we don't know the law of your country regarding this. We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer. Depending on the country, you may not be able to import some car models. You need to check your country's registration laws before you begin the purchasing process.
Yes, for cars bought in auctions, we have car check report. But cars bought from dealers don’t have car check report. We can offer you photos or videos. Please feel free to ask and we will email you the scanned copy of such report.
No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system(Inspection Grade) by our inspector after doing general maintenance, so you can understand the condition of the car you are buying.
Payment
We basically accept all payment via bank Telegraphic Transfer (T/T), but we accept letter of credit (L/C) by customers from Sri Lanka and Bangladesh. We don't accept any other payment. Even for advance deposits we accept only by banks to keep records.
Where to send payment?
Please send us an email before remitting funds to us. Please do not send without our confirmation.
Sorry, Credit card payment is currently NOT available.
Currently, you can pay in either Japanese Yen, US Dollar, NZ$ and Euro. If you would like to pay in other currencies, please ask us.
Payments must be made in preferably Japanese YEN or US dollar by T/T as per the Invoice.
Payments must be done within 2 business days from the INVOICE date.
If not, your order will be automatically cancelled.
Shipping
Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge. You have to take care of insurance before sailing of the vessel.
How long it will take to reach us?
It may take about 3 days to 6 weeks after car leaves Japanese port depending on the destination. we use best shipping company for destination port as per services. We have tie-up with different shipping companies for different destination ports.
We will send following documents :
01. Bill of Lading
02. Invoice
03. De-registration certificate of the vehicle
You will receive these documents by Express Mail or Courier.